Cone offers a comprehensive client management system designed to handle business and individual clients efficiently, with a detailed contacts feature for extensive relationship management
Key features:
Client creation: Users can create profiles for business entities or individuals, enabling precise and customized management
Data integration: Seamlessly import client data from accounting software, using bulk import or via integrations like Companies House for UK-based clients, simplifying setup and synchronization
Dynamic contacts management: Assign multiple contacts to a single client and manage these contacts independently. A single contact can also be linked to multiple clients, offering versatile relationship management options
Clients
Cone differentiates clients based on their relationship status with your business: Customer and Prospect
Customer: Represents an entity with whom you have an established business relationship or has previously accepted a proposal
Prospect: Denotes potential clients you’re actively engaging but haven’t yet converted into customers
Each client entity type can be
Business
orIndividual
Clients can be added manually, or imported from accounting integrations, or from Companies House(for UK based customers)
You can learn more about clients here
Contacts
Each client must have at least one primary contact. This contact is pivotal for communication and proposal engagement processes
Adding contacts: Contacts can be added manually to a client's profile or selected from a list of existing contacts. This flexibility allows seamless management of client communications
Multiple associations: A single contact can be associated with multiple clients. Editing a contact's details updates the information across all client profiles linked to this contact. If a contact is removed, it will be detached from all associated clients
Functional actions with contacts: Beyond basic management, contacts allow for direct actions - creating proposals, associating them with existing clients, or initiating deals directly from the contacts page
You can learn more about contacts here