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Connect Your Accounting Software
Connect Your Accounting Software
Updated over a month ago

Table of Contents

  1. Introduction

  2. Supported accounting platforms

  3. Setting up integration

    1. Configuration overview

    2. Setting default account

    3. Mapping tax rates

    4. Setting default invoice status

  4. Import and sync

    1. Customers

      1. Initial import

      2. Ongoing synchronization

    2. Invoices

      1. Overview

      2. Handling updates

  5. FAQs

    1. What if my integration fails?

    2. How often does data sync?

    3. Invoice is not getting synced to accounting software, how can I get more details?

    4. How do I resolve invoice not getting synced issues?

      1. Invoice sync skipped

      2. Account id not a valid one for this document

1. Introduction

Welcome to Cone's Accounting Integration Guide. Integrating Cone with your preferred accounting software streamlines your workflow by automating the synchronization of customer data and invoices. This seamless link not only saves you valuable time but also reduces manual entry errors, ensuring your financial records are always up to date

2.Supported accounting platforms

Cone proudly supports integration with the below accounting platforms. Learn how to set them up below:

3.Setting up integration

3.a Configuration overview

You can access accounting integrations by going to Settings -> Integrations. Under Accounting section, choose your platform, and follow the on-screen instructions to authorize the connection

3.b Setting default account

The default account is where all invoices generated in Cone will be recorded in your accounting software, streamlining your financial records and ensuring consistency

Options usually include:

  • Sales: If your invoices primarily include sales of goods or services

  • Accounts receivable: For tracking money owed to your business

  • Custom: If you have a specific account set up for certain types of income or clients

3.c Mapping tax rates

Effectively managing tax obligations is a vital aspect of business operations, making the need to accurately map tax rates between Cone and your accounting software essential. This ensures that when invoices are synced from Cone to your accounting platform, they reflect the correct tax charges, simplifying tax filing and compliance

Steps to configure:

  1. Access integration settings: In Cone, navigate to the settings section of your accounting software integration. You can do this by clicking on Manage on the accounting integration card

  2. Map to accounting software rates: For each tax rate in Cone, select the corresponding tax rate in your accounting software from a drop-down menu or input field

  3. Review and save: Ensure all rates are correctly mapped and save your settings

3.d Setting default invoice status

In integrating Cone with your accounting software, a vital component to consider is setting the default invoice status. This setting determines how invoices created in Cone are categorized when they are synchronized with your accounting software. In Cone, you have the flexibility to specify how new invoices are recorded—either as drafts or as finalized entries ready for payment. This choice should align with your company’s workflow for reviewing and processing invoices

Steps to Configure

Navigate to billing settings in Cone, Setting -> Billing

There are 2 options available for invoice default status: Open and Sent

  1. Open: Invoices are imported into your accounting software as drafts. This status is suitable if your invoices require review or modification before being sent to clients

  2. Sent: Invoices will be marked as ready for payment upon sync, bypassing draft or awaiting approval statuses. Choose this if invoices created in Cone are final and do not require further review

💡 Actual status in the accounting software depends on the specific accounting software. Please refer to accounting integrations to get more information about a specific accounting software

💡 Any change in the default invoice status setting will only be applied for the subsequent invoices. It won't affect the already created and synced ones. You will have to manually update these if you wish to

4.Import and sync

4.a Customers

4.a.i Initial import

You can import customer data from your accounting software when creating a client in Cone. When adding a new client, you can select accounting software and search for the customer. Data will be auto-filled in the client form. You can edit the details and any missing information

Below is an example with Xero integration

4.a.ii Ongoing synchronization

Cone can automatically updates customer information in accounting software when client information is updated in Cone

You can manage this using "Sync this client data" option in the client form. When the toggle is enabled, client update is synced with customer in accounting software

4.b Invoices

4.b.i Overview

Invoices created in Cone can be set to automatically sync to your accounting software, capturing all necessary details, including amounts, items, and tax rates

You can manage this using "Create and Sync invoices" option in the client form. When the toggle is enabled, any invoice created in Cone will be synced with your accounting software

💡 For invoices to sync seamlessly, you have to configure settings for default account, tax rate mappings and customer mapping. You can learn more about these from supported accounting integrations

4.b.ii Handling updates

Any changes made to invoices in Cone will reflect in your accounting software real-time

5.FAQs

5.a What if my integration fails?

  • If there is any issue with the integration, it will be shown as a banner at the top of the application with relevant information. You can follow the instructions to resolve the issue

  • Integration status will also be visible on the accounting card under Settings -> Integrations

5.b How often does data sync?

  • Any client or invoice changes made in Cone are synced in real-time with accounting software

5.c Invoice is not getting synced to accounting software, how can I get more details?

To get more details about why invoice didn't sync with accounting software, you can look at the activity log of the invoice. You can view this by clicking on any invoice and navigating to Recent activity section

5.d How do I resolve invoice not getting synced issues?

There could be various reasons why there was issue with syncing Cone invoice with accounting software. You can find more details about the activity as described here

Below are the resolution steps based on different scenarios:

5.d.i Invoice sync skipped

In the activity log, if you see a message indicating invoice sync skipped because client is not mapped, this means client in Cone isn't mapped to any customer in the accounting software. In this case, Cone doesn't know under which customer to sync invoice to and skips it. To resolve this, you have to map the client from client settings page

5.d.ii Account id not a valid one for this document

This usually means the tax rate and invoice account combination you are using at a line level are not compatible or payments is not enabled on the invoice account you are using

In the former case, you will have to update to the right combination of tax and invoice account

In the latter case, you will have to enable payments for the invoice account. In case of Xero, you can do this as described here

By integrating Cone with your accounting software, you streamline your business operations, ensuring accurate and up-to-date financial data. Embrace the power of automation and let Cone handle the tedious tasks, giving you more time to focus on growing your business. If you need further assistance, our support team is always here to help.

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