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Client portal overview

Boost client collaboration with Cone's Client Portal for seamless task management and secure communication

Updated this week


Summary

  1. Introduction to Cone's client portal

    • Streamline workflow and enhance client communication

    • A dedicated space for clients to access tasks, submit work, and communicate directly with your team

  2. Client access and management

    • Automatically enabled when sending a client request

    • Control over client access managed directly in the client workspace

    • Login process: Clients receive an email with a direct link; login via email and one-time token

  3. Dashboard overview

    • Clients can view tasks assigned to them

    • Access to other settings within the portal

  4. Customization options

    • Fully customizable using brand settings

    • Change colors, create custom pages to showcase firm's strengths or services

    • Custom pages appear as tabs at the top of the portal

  5. Communication features

    • Clients can engage in general conversations or task-specific discussions

    • Centralized communication hub for seamless interactions

  6. File management and sharing

    • Dedicated space for clients to manage files

    • Easy sharing of files from your end; clients can upload their own documents directly into the portal

    • Uploaded files are integrated into the client uploads section under the file section of your client workspace, ensuring organization and easy access

  7. Integration with workflow management

    • Everything stays organized and on track

    • Facilitates seamless collaboration between clients and teams

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