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Client portal overview

Last updated on Apr 04, 2026


Summary

  1. Introduction to Cone's client portal

    • Streamline workflow and enhance client communication
    • A dedicated space for clients to access tasks, submit work, and communicate directly with your team
  2. Client access and management

    • Automatically enabled when sending a client request
    • Control over client access managed directly in the client workspace
    • Login process: Clients receive an email with a direct link; login via email and one-time token
  3. Dashboard overview

    • Clients can view tasks assigned to them
    • Access to other settings within the portal
  4. Customization options

    • Fully customizable using brand settings
    • Change colors, create custom pages to showcase firm's strengths or services
    • Custom pages appear as tabs at the top of the portal
  5. Communication features

    • Clients can engage in general conversations or task-specific discussions
    • Centralized communication hub for seamless interactions
  6. File management and sharing

    • Dedicated space for clients to manage files
    • Easy sharing of files from your end; clients can upload their own documents directly into the portal
    • Uploaded files are integrated into the client uploads section under the file section of your client workspace, ensuring organization and easy access
  7. Integration with workflow management

    • Everything stays organized and on track
    • Facilitates seamless collaboration between clients and teams