Summary
Turning off auto-charging at the account level
Navigate to the integrations section
Check if Stripe or GoCardless is integrated
Click on "manage" for the respective payment integration
Locate and toggle off the
Enable auto-chargingoption
Turning off auto-charging for specific clients
Access the clients section
Enter the client workspace settings
Navigate to the payments section
If account-level auto-charging is disabled, proceed accordingly
If custom settings were previously used
Option 1: Remove custom settings and revert to default
Option 2: Keep custom settings but disable auto-charging within them
Additional notes
Even if some clients had overridden settings earlier, you can still individually disable auto-charging for each client as needed